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doc:user:tele:um [2015/02/13 13:14] thomber |
doc:user:tele:um [2019/09/23 17:58] (current) freichr [Steps to configure your Unified Messaging Voice-Mailbox] |
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| ====== Activate and Manage Unified Messaging (new ETH Voice-Mailbox) ====== | ====== Activate and Manage Unified Messaging (new ETH Voice-Mailbox) ====== | ||
| - | ETH provides a new voice-mailbox system which can be activated for ETH phone numbers and acts like a telephone answering machine. | + | ETH provides a new voice-mailbox system which can be activated for ETH phone numbers and act like a telephone answering machine. |
| - | Service Information can be found here: https://www1.ethz.ch/id/services/list/voice/voice_mail/index | + | Service Information can be found here: https://ethz.ch/services/en/it-services/catalogue/communication/telephony.html |
| + | <WRAP info> | ||
| Please note that //Unified Messaging// is going to **replace** the old //Xpressions// voicebox system on **28.2.2015**. Currently the two voice-mailbox system are working parallel and one can switch from //Xpressions// to the new UM back and for. | Please note that //Unified Messaging// is going to **replace** the old //Xpressions// voicebox system on **28.2.2015**. Currently the two voice-mailbox system are working parallel and one can switch from //Xpressions// to the new UM back and for. | ||
| + | </WRAP> | ||
| ===== Quick-Hints how to activate the new Unified Messaging Voice-Mailbox System ===== | ===== Quick-Hints how to activate the new Unified Messaging Voice-Mailbox System ===== | ||
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| === Enable/Disable your Voice-Mailbox === | === Enable/Disable your Voice-Mailbox === | ||
| - | To enable your voice-mailbox you need to forward all calls to **39990** (not **29990** as used to with //Xpressions//). To disable just disable the forward. | + | To enable your voice-mailbox you need to forward all calls to **38880** (was **39990** before). To disable just disable the forward. |
| - | + | ||
| - | How to configure a forward to your phone can be found in https://www1.ethz.ch/id/services/list/voice/optipoint_500.pdf for the ETH standard phones. It is also possible to configure one of the quick dial keys of your phone to allow to enable/disable the forward function very easy. Just seek the manual for the specific options. A short guide follows here in the future. | + | |
| + | How to configure a forward to your phone can be found in https://ethz.ch/content/dam/ethz/associates/services/Service/IT-Services/files/catalogue/communication/telephony/optipoint_500.pdf for the ETH standard phones (Section "Feste Anrufumleitung"). It is also possible to configure one of the quick dial keys of your phone to allow to enable/disable the forward function very easy. Just seek the manual for the specific options. | ||
| ===== Limitations and Advantages ===== | ===== Limitations and Advantages ===== | ||