You just started as a new IT Coordinator in your Institute at D-BAUG and you've probably gotten a bunch of information already from your forerunner or institute members. To prepare you for your future tasks there is also a lot to learn and setup on a departmental or ETH level. This topic tries give you a starting point on this.
You'll get the following access rights and group memberships for your work. All this is done by the central IT, as soon as we get informed about your new task:
D-BAUG IK
ik@baug.ethz.ch
There is a central Ticket System provided that can be used by each institute. Just contact us to setup things up.